You will support the licensing and compliance departments in data entry, data review and some additional administrative support for the onboarding of new agencies to the HOAIC insurance platform. Enter and review data submitted by agencies into the HOAIC support systems. Collaborate with the Licensing, Compliance and Sales teams to ensure missing information is obtained from agencies/agents.
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This position is remote and offers up to 4 hours a week of on-the-job training, serving as a pseudo-Deputy Program Manager, with up to 40 hours on an intermittent basis when the Program Manager is on leave. Provides administrative support and coordination during all phases of project life cycles. Will support the AFRL customer and be client facing working to resolve customer issues.
Support communication and partnership initiatives by managing contact lists, logging outreach activity, and tracking responses. Coordinate email outreach and follow-ups for partnerships and campaigns. Assist in scheduling meetings, preparing documents, and supporting contract fulfillment. Collaborate with content, community, and social media teams. Conduct research on partnership, sponsorship, podcast, and event opportunities.
The Service Coordinator is responsible for all administrative functions related to the process of a service customer from entry of service ticket into accounting system through resolution and close out Service tickets. This position will have general administrative support to the Service Manager.